Appels
The voice hub. Load a prospect list, click Run, and call right from your browser. The app dials, transcribes live, spots objections and feeds you the answer. Your recorded calls and meetings all land in one place.
Overview
Calls handles your cold calling end to end : a business number, an in-browser dialer, scripts that surface at the right phase, and live coaching. Nothing to install, no telephony to configure, you open the app and call.
During the call, the app follows the conversation : your current script shows, objections are spotted in real time and the answer is offered to you. At the end you set a disposition, and the transcript flows onto the contact's file.
GDPR/CNIL compliant by default : recording disclosure played automatically at the start, an opt-out for the prospect, a do-not-call list, and configurable recording retention. Your calls and your recorded meetings live in the same library.
What the module does
A number, ready to dial
A business number is provided for your workspace. Nothing to set up on the telephony side : pick your number and call.
In-browser dialer
Nothing to install. Open the call page and your mic and headphones become your phone. Bluetooth-compatible.
Scripts and live objections
Define your opener scripts, your responses to recurring objections and your closing scripts. During the call the right script shows, personalized with first name and company, and detected objections are surfaced to you.
Dispositions and pipeline
After each call you set a disposition (connected, voicemail, no answer, wrong number, booked, etc.). Dispositions and transcripts flow into the CRM and your analytics.
Analytics and coaching
Your KPIs at the top (calls, contacts, bookings, talk time), funnel by disposition, hour heatmap, listen ratio, best openers, objections that block you. Coaching suggests script tweaks.
The Calls hub : unified recordings
Cold calling lives in the same hub as your recordings. A single library brings together your recorded meetings and your outbound calls. Each row carries its summary, transcript and linked contact. The Inbox next door keeps only written messages (DM, email).
- Full-text search across every transcript : find the call where they mention budget, remote work, a tech stack
- Your calls and your meetings in one place, with the same experience
How to use it
- 01
Pick your number
From the voice settings, activate a business number for your workspace. Nothing to configure on the telephony side.
- 02
Prepare your scripts
Create at least one opener, three responses to your most frequent objections and a closing script. Turn on first-name and company variables for personalization.
- 03
Load your prospect list
Import a file or pull straight from your CRM (by tag or stage). Numbers on the do-not-call list are dropped automatically.
- 04
Start your session
Open the call page, allow your mic and headphones, click Start. The app dials, the recording disclosure plays, your script shows. When an objection comes up, the suggested answer appears.
- 05
Set your dispositions
After each call, log the outcome. Everything flows onto the contact's file and into your analytics.
- 06
Measure and iterate
After twenty-odd calls, look at your listen ratio, your best openers and the objections that block you. Tweak your scripts, go again.
Preview
