Products

Product kinds

Six kinds cover digital and physical. The kind drives delivery and storefront display. A physical product turns on stock and shipping logistics, the others stay digital or services.

• program: course with curriculum access
• ebook and template_pack: file download
• consulting: service, often tied to a booking
• membership: recurring-access subscription
• physical: shipped good, stock and shipping

Digital delivery and protected files

A product can carry privately stored files. After purchase, the member only retrieves files for products they own, through ownership-based access resolution. You manage files from the product page, and grant or revoke a member's access.

Physical ecom: variants, stock, gallery

A physical product splits into variants with their own SKU, options, price and stock. Each product has a storefront image gallery. Inventory tracking is optional, with a low-stock threshold, backorder allowance, and weight for shipping calculation.

• Variants with SKU, options, price and stock per line
• Inventory tracking with low threshold and backorder
• Weight in grams for shipping fees
• Ordered storefront image gallery

Orders and Stripe checkout

Product checkout mirrors the Booking flow: per-workspace gateway resolution as Stripe Connect direct-charge, creation of a pending order, then a Stripe Checkout session. Price and title are authoritative server-side, never the client. The product_order webhook flips the order to paid and updates stock.

• Order status: pending, paid, cancelled, refunded
• Fulfillment status: unfulfilled, partial, fulfilled
• Order number, customer details and shipping address
• Shipment tracking: number and tracking link

Shipping and delivery fees

Flat-rate or weight-based shipping rates apply at checkout. Each rate targets countries, a weight range, and can go free above a threshold amount. The calculation picks the right rate from the country, cart weight and subtotal.

Dropshipping, margin and reviews

A product can reference a supplier and a purchase cost to read margin against the sale price. Customers leave reviews rated 1 to 5, moderated before publishing (pending, published, rejected), with a verified-purchase badge. The published average feeds the storefront card.